Client Profile Form

Company Information

The ITRC works with clients all over New Hampshire to identify new markets, obstacles and opportunities for them. To better serve you, our new client, we ask that you fill out this client profile. By providing us with this information, we will have a better sense of your needs and interests. Plus, as we receive information from sources aroudn the world, we can send directly to you information pertaining to your products or targets markets.

* Company Name :

* CEO/President :

* First : * Last :

* Address :

* Telephone :

()-

Fax :

()-

* Email :

Website :

Parent Company/Address :

Please indicate your company's primary contacts in the following areas of responsibility.

International Market Development

Name :

First : Last :

Telephone :

()-

Email :

Export Management / Administration

Name :

First : Last :

Telephone :

()-

Email :

Export Finance

Name :

First : Last :

Telephone :

()-

Email :

Does your company have a foreign sales office?

yes

If so, what country(ies)?

What year was your company established?

Do you currently export?

yes

Number of years your firm has been exporting :

Type of Business (check only one):

	Retail		Wholesale		Construction
	Service		Manufacturing

Provide a full description of your product or service:

SIC Code(s) (please separate with a comma) :

HS Code(s) (please separate with a comma) :

Sectors :

What were/would be the reason(s) for your company to enter the foreign marketplace (check all that apply):

	Increasing company sales profits		Balancing slack periods/stabilizing manufacturing levels
	News of emerging markets/exploring new markets		New bilateral or unification agreements
	Increasing company employment growth		Opportunities to travel abroad
	All of the above		Other

Number of employees (full-time) :

Percentage of employees involved in exporting :

Annual gross sales (in U.S. dollars) :

Percentage of annual gross sales which are exports :

Typical foreign buyers of your product(s) include (check all that apply):

	Industrial end users		Consumer end users
	Distributors		Agents/Reps
	Subsidiaries/Divisions		All of the above
	Other

Typical domestic buyers of your product(s) include (check all that apply):

	Industrial end users		Consumer end users
	Distributors		Agents/Reps
	Subsidiaries/Divisions		All of the above
	Other

How is your product(s) transported to international markets? (check all that apply):

	Ocean		Air
	Rail		Truck
	All

Is your company ISO certified?

yes

Current/potential international markets for your product(s). Please indicate (C) or (P)

Africa:

Algeria :			Egypt :
Ethiopia :			Ghana :
Kenya :			Morocco :
Nigeria :			S. Africa :
Sudan :			Tanzania :
Sudan :			Zaire :
Zambia :			Zimbabwe :
Other :

If other, please state:

Country :
Corporation :

Asia/Pacific Rim:

Afghanistan :			Bangladesh :
Cambodia :			China :
Hong Kong :			India :
Indonesia :			Japan :
Korea, South :			Laos :
Malaysia :			Nepal :
Pakistan :			Philippines :
Samoa :			Singapore :
Sri Lanka :			Taiwan :
Thailand :			Vietnam :
Other :

If other, please state:

Country :
Corporation :

Balkans:

Belarus :			Kazakhstan :
Russia :			Uzebkistan :
Ukraine :			Other :

If other, please state:

Country :
Corporation :

Canada (provinces):

Atlantic :			Quebec :
Ontario :			Central & Western :
Other :

If other, please state:

Country :
Corporation :

C. America/Caribbean:

Barbados :			Belize :
Bermuda :			Costa Rica :
Dominican Republic :			El Salvador :
Honduras :			Guatemala :
Jamaica :			Mexico :
Other :

If other, please state:

Country :
Corporation :

Eastern/Central Europe:

Albania :			Bulgaria :
Croatia :			Czech Republic :
Hungary :			Poland :
Romania :			Slovakia :
Slovenia :			Other :

If other, please state:

Country :
Corporation :

Middle East:

Israel :			Jordan :
Kuwait :			Oman :
Lebanon :			Saudi Arabia :
Syria :			Turkey :
West Bank & Gaza :			UAE :
Other :

If other, please state:

Country :
Corporation :

South America:

Argentina :			Bolivia :
Brazil :			Chile :
Colombia :			Ecuador :
Paraguay :			Peru :
Uruguay :			Venezuela :
Other :

If other, please state:

Country :
Corporation :

South Pacific:

Australia :			Fiji :
New Zealand :			Papua New Guinea :
Tahiti :			Tonga Islands :
Other :

If other, please state:

Country :
Corporation :

Western Europe:

Austria :			Belgium :
Denmark :			England :
Finland :			France :
Germany :			Greece :
Iceland :			Ireland :
Italy :			Luxembourg :
Netherlands :			N. Ireland :
Norway :			Portugal :
Scotland :			Spain :
Sweden :			Switzerland :
Wales :			Other :

If other, please state:

Country :
Corporation :

What factors below, if any, do you consider as obstacles to exporting? (Check all that apply):

	Lack of knowledge of how to export		Export financing
	Unfamiliar with foreign business practices		Identifying/assessing agents and/or distributors
	Market research about overseas market potential		Limited company resources (i.e., funds, staff)
	Trade Barriers		Methods of payment
	Locating buyers		Fear of competition
	Export Licensing		Concerns about overseas growth
	Freight costs		Foreign "Red-Tape"(i.e., complex government bureaucracy)
	Local "Red-Tape"(i.e., complex government bureaucracy)		Concerns regarding exchange rate fluctuations
	Unaware of US government export programs		Lack of experience selling overseas
	Costs of traveling abroad		Lack of commitment from senior management
	Language barriers		Cultural barriers
	Product adaptation needs		Trademark & license protection
	Promotion/marketing techniques		Foreign import regulations
	Foreign political climates		All of the above
	Other

Do you ship product(s) through a freight forwarder?

yes

What ports or airports do you usually ship from? (enter A for Airport, P for Port or B for both):

Manchester, NH :			Portland, ME :
Portsmouth, NH :			Montreal, Canada :
Boston, MA :			New York / New Jersey :
Other :

How are your international sales leads generated? (Check all that apply):

	Agent/distributor		Trade lead bulletin
	Trade shows		Buyer inquiries
	Trade organization		Periodical
	All of the above		None of the above
	Other

Current, principle sources of promoting your product(s) overseas are (Check all that apply):

	Foreign Trade show exhibitor		Domestic Trade show exhibitor
	Trade mission participant		Catalogue show
	Listings in trade lead networks		Distributors
	Subsidiary		Overseas sales force
	Advertising in industry publications		Advertising in consumer publications
	Internet		Direct mail
	All of the above		None of the above
	Other

Most frequently used terms for sale of your products internationally (Check all that apply):

	Cash in advance		Open account
	C.O.D.		All
	Letter of credit		None
	Consignment		Documentary collection process
	Other

Do you utilize the services of (Check all that apply):

	Division of Economic Development (DED)
	Department of Commerce (DOC)
	NH Small Business Development Centers (SBDC)
	Manufacturing Extension Partnership (MEP)
	Industrial Research Center (IRC)
	U.S. Small Business Administration (SBA)

Governmental sources of international financial assistance utilized. (Check all that apply):

	Export-Import Bank of the United States (EximBank)		US Small Business Administration (Export Working Capital Program)
	Overseas Private Investment Corporation (OPIC)		Agency for International Development (AID)
	Commodity Credit Corporation (USDA)		Private Export Financing Corporation (PEFCO)
	World Bank		U.S. Trade and Development Agency
	All of the above		None of the above
	Other

Workshops/training programs on international trade topics which you would be interested in attending (Check all that apply):

	"How-to" fundamentals		International marketing
	Industry-specific export opportunities		Licensing
	Country-specific exporting		Export financing
	Foreign culture and business diplomacy		Transportation/shipping issues
	Export Documentation		Other suggestions

Not interested in attending training programs due to:

	Fees involved		Time involved
	Other

The State of New Hampshire is examining ways in which we can best help New Hampshire's business community in the export arena. Please check all activities and functions that your company would recommend the state perform:

	Organize trade shows		Foreign market research
	One-on-one export counseling		Updates/briefings on current developments in the global marketplace
	Referrals to professionals for in-depth assistance		Trade/Matchmaker missions abroad, led by state officials
	Provide timely trade leads		Education and training
	On-site education and training		Export finance assistanceExport finance assistance
	Other

OPTIONAL

From time to time, our office is contacted by the media regarding information on companies that have export success stories. Is it OK to release your name/company to the media for additional exposure of your success story?

yes

If you wish, please feel free to attach a copy of your success story. This information is always of great interest to our organization. If you do not have it handy to paste in here, you may email it to us or fax it to (603)334-6110:

We welcome any additional comments:

Should you have any questions, regarding the survey, please feel free to call OIC's International Trade Resource Center, located at the Pease International Tradeport in Portsmouth, NH at (603)334-6074. Thank you for your cooperation.

Please send me an International Trade Resource Center information packet (T) .

yes

Would you like a member of the ITRC staff to contact you for further information?

yes